I help organizations transform their knowledge, systems, and workflows into efficient, scalable operations powered by structured content, intelligent automation, and human-centered design.
Our Services
Perfect for individuals or small teams who need clarity, structure, or targeted KM consulting without a full-scale engagement.
Includes:
60-minute consultation (KM, AI workflow, or process review)
Review of your current documentation or workflows (1 department)
Light recommendations for improvement (3–5 actionable insights)
One follow-up email with resources or templates
Access to 1 digital product of your choice (KRB template, KM audit sheet, etc.)
Ideal For:
Teams beginning their KM journey, project leads needing clarity, or organizations exploring whether a larger engagement is needed.
Designed for organizations that need structured KM support, SME facilitation, or process improvement beyond an initial consultation.
Includes:
Everything in Basic, plus:
Full Knowledge Retention Board (KRB) session for 1–2 SMEs
Documentation + summary deliverable (PDF/DOCX)
Light taxonomy + metadata recommendations
Workflow mapping for a single process
Content quality review for up to 10 articles or documents
1 strategy session to implement changes
2 email follow-ups with recommendations and templates
Ideal For:
Departments experiencing transitions, training gaps, onboarding challenges, or early KM maturity that need real structure and repeatable processes.
Everything in Intermediate, plus:
Multi-department knowledge audit
KM Strategy + Roadmap (3–12 months)
KRB Program for 3–6 SMEs
Taxonomy + metadata + governance design
Process mapping for 3–5 workflows
AI-enabled search + KMS recommendations
Change management support
Review or creation of up to 25 content items
90 days of priority support & check-ins
Perfect For:
Mid-size to enterprise teams ready for modernization, system transformation, or AI-readiness.
Schedule your appointment
Schedule your consultation today to leverage our expert insights and drive your business forward. Our dedicated team is ready to provide tailored solutions to meet your organization's unique needs.
Who I am
For more than a decade, I’ve worked at the intersection of knowledge, operations, and technology — helping teams capture what they know, structure how they work, and build systems that scale. I believe great operations start with great knowledge: the right information, at the right time, delivered in the right way.
I’ve led Knowledge Retention Boards, built governance standards, evaluated KM systems, redesigned workflows, and supported teams through major process transitions. I combine practical experience with a strategic mindset to help organizations reduce complexity and operate smarter.
If your organization is growing, changing, or overwhelmed by information, I help bring order, clarity, and momentum.
Contact Us
Interested in working together? Fill out some info and we will be in touch shortly. We can’t wait to hear from you!